Best 15 best field service management software will be described in this article. It can be problematic to know exactly what you need with so many software options available. But don’t panic, there’s good news: selecting the best field service management software for your company has never been simpler.
We understand how demanding it is to locate reliable field service management software. We’re here to assist you. Our software experts have put together a detailed list of the top 20 field service management softwares available in 2021.
Top 15 Best Field Service Management Software in 2022.
Top 15 best field service management software are described here.
*Please note that our software reviews are provided solely for educational reasons. To gain the most comprehensive comparison, we invite you to conduct research and demo systems.
1. Striven
Striven is a comprehensive software system that integrates accounting, CRM, scheduling/dispatching, inventory management, operations, and more into a single, user-friendly interface. Striven is a software solution that connects your office to the field and has a wide range of capabilities. Field service professionals may be more responsive, organised, and competitive by using Striven’s highly customisable software.
Highlights:
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- Interface for scheduling and dispatching
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- Access from any device, from any location
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- Estimate-to-job workflow that is automated
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- Management of work orders
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- Service metrics in real time
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- Demand and supply forecasting
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- Advanced time management
Upload and share photos from your jobsite with a green checkmark.
What Makes It Unique: Striven’s skilled team of business analysts is dedicated to ensuring your success. The Striven support team is available 24 hours a day, 7 days a week for anything from training and onboarding to technical support and business-specific adaptations. Furthermore, the automation capabilities of Striven allow you to work more efficiently.
Packages start at $20 per user and include a free trial and bespoke demo.
Striven Takes Home Three Best Of 2021 Awards
2. ServiceTitan
For commercial & residential HVAC, plumbing, electrical, and other field service organisations, ServiceTitan provides an all-in-one software solution. Also check virtual classroom software
Highlights:
- Green checkmarkOptimize your calendar with a single click
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- Feature of automatic job confirmation
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- Sending dispatch notifications is possible.
- What Makes It Unique: ServiceTitan has a dispatch board where dispatchers can send and receive SMS texts, allowing technicians to provide consistent client service.
- Pricing: After a customer demo, pricing is available.
3. Skedulo
Skedulo’s goal is to make mobile workforce management as simple as possible by providing user-friendly scheduling, dispatching, and personnel management interfaces.
Highlights:
Checkmark in the colour green Communicate with your staff in real time.
Green checkmarkAssign employment to employees based on their qualifications.
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Analyze and forecast the job market
What Makes It Stand Out: Skedulo assists field workers in a range of industries, including healthcare, utilities, and construction.
Plans start at $59 per month.
4. Jobber
Jobber is a client-focused administrative software solution that focuses on improving customer communication and automating customer workflow.
Highlights:
Green checkmarkProvides a variety of payment alternatives as well as automated follow-ups.
Real-time job progress updates with a green checkmark
One-click route optimization (green checkmark)
What Makes It Unique: Jobber enables you to build branded professional quotes that you can send via SMS or email.
Pricing: There is a unrestrained trial available, and single user rates start at $29 per month.
5. Freshdesk
Freshdesk is a customer service platform that provides easy and collaborative customer service through an AI-powered omnichannel platform.
Highlights:
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Prioritize, classify, and assign tickets to field workers.
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To-do lists can be eliminated with the use of automation.
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Metrics generated by artificial intelligence
What Makes It Stand Out: Freshdesk offers “one-click insights,” which provide a 260-degree picture of your support team’s performance.
Pricing: A free trial is available, and plans begin at $15.
6. Field Nation
Field Nation enables organisations to locate professionals who are experts in the specific job they are being dispatched to. Save your valued talent pool by gaining access to a marketplace of highly experienced technicians.
Highlights:
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Provides you with the opportunity to acquire various quotations from certified technicians.
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The ability to scale up & down a workforce on demand
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An easy-to-use communication interface
What Makes It Unique: Field Nation makes it easy to hire qualified technicians while also allowing you to integrate them directly into a project management interface.
Pricing begins at 3% of the total work order value.
7. Salesforce Field Service
Salesforce’s field service optimization features assist your company maximise productivity both online and offline by allowing for smooth scheduling, cost reduction, and efficiency improvements. Also check File and Folder software
Highlights:
Customers can arrange phone and video sessions with a green checkmark.
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Use technology to help you prioritise jobs.
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Field access of operational performance and KPIs in real time
What Makes It Stand Out: Salesforce’s proprietary “Einstein AI” software helps to improve first-time repair rates.
Pricing varies depending on the sector and plan.
8. Azuga
Azuga is a comprehensive fleet management solution that seeks to improve driver safety and efficiency throughout your whole fleet.
Highlights:
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GPS fleet tracking for small businesses
State-specific mileage-based tax and fee charges are marked with a green checkbox.
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Programs for safety and training with gamified rewards
What Makes It Unique: The Fleet DashCam holds both drivers and customers responsible for any difficulties that emerge on the road.
Pricing varies according to the service selected.
9. Housecall Pro
Housecall Pro is a field service-management software that focuses on improving scheduling, dispatching, invoicing, and payment collection.
Highlights:
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Create new and recurring jobs with ease.
Green checkmarkReal-time notification and dispatch of team members
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Capacity to gather feedback and produce referrals
What Makes It Unique: Once estimates are accepted, Housecall Pro allows you to seamlessly turn them into jobs.
Plans start at $49 per month.
10. Kickserve
Kickserv is a software solution for home service professionals that provides real-time task management information while automating the status tracking process.
Highlights:
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SMS feature allows you to create estimations and invoices.
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Customers’ complete records are easily accessible.
Payment portals are available in the field via a mobile app with a green checkmark.
What Makes It Unique: Kickserv can work with any version of Quickbooks.
Pricing: Two people are free; other options start at $79.
Is Quickbooks no longer cutting it for your company?
11. GoSpotCheck
GoSpotCheck is a task management software system that tries to motivate salespeople to outperform and outsell their competition.
Highlights: GoSpotCheck provides unique reports that allow your company to monitor KPIs from marketing, training, and audits.
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Removes non-sales-related procedures from a salesperson’s workflow and automates them.
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Dashboards show field task updates in real time.
Access KPIs & other data in the field with a green checkmark
What Makes It Unique: GoSpotCheck provides unique reports that allow your company to examine KPIs from marketing, training, and audits.
Pricing information is available upon request.
12. FieldEdge
FieldEdge is a field service management software explanation that focuses on assisting contractors in connecting to all aspects of their organisation from any location. Also check Technical Documentation Software
Highlights:
Green checkmarkEasy-to-use dispatch board with drag-and-drop functionality
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To route technicians, use map-based scheduling.
Compare staff productivity KPIs with a green checkmark
What Makes It Stand Out: FieldEdge lets you arrange and automate recurring service agreements, including payments.
Pricing information is available upon request.
13. Workiz
Workiz is a software for on-demand service businesses like locksmiths, carpet cleaning, rubbish removal, garage door repair, and more that focuses on growth and scheduling.
Highlights:
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A colourful, drag-and-drop calendar makes it simple to plan jobs.
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All incoming calls are answered on a single platform.
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In the field, accept payments.
What Makes It Unique: Workiz has a map-drawing tool that allows you to control the geographic distance between your service locations.
Plans start at $65 per month.
14. FieldEZ
FieldEZ assigns knowledge and technical capabilities to your field teams and service groups.
Highlights:
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Assists with client service on the spot.
Allows the creation of “urgent” task assignments with a green checkmark.
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Functionality for tracking equipment
What Makes It Unique: FieldEZ can analyse the pros and cons of both SaaS and On-Premise software solutions to find the best fit for your company.
Pricing: A free trial is available; more pricing is available upon request.
15. Service Fusion
Service Fusion is a comprehensive field service management system that includes operations, daily chores, and customer support.
Highlights:
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Keep track of client feedback and referral sources.
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Estimates with pre-populated product & service line items can be created and sent.
Drag-and-drop dispatch communication grid with green checkmark
What Makes It Stand Out: Service Fusion lets you build up to five estimate options within a single estimate.
Plans start at $149 per month.
