A cloud-based communication platform called Vonage Business is appropriate for all sorts of small and medium businesses. It provides a distinctive business phone system that enables organisations to link their VoIP phone system to any internet source and conduct voice, text, or video conferencing communications. The solution provides adaptable solutions that can be customised to any company’s needs, and there are no commitments necessary to use their service.
Top 12 Best Vonage Alternatives In 2022
In this article, you can know about Vonage alternatives here are the details below;
It is a simple and user-friendly programme that includes many new features and commuter functionalities that draw users from all around the world. The fundamental functions of any straightforward VoIP system, including call announce, screening, multiple devices on a single line, and do not disturb, are all included in its base package. The admin site, where managers can rapidly examine call records, modify employee dashboard visibility, set up dialling limitations, see billing data, etc., manages all calls on this platform.
1. ShoreTel
For conferencing, mobile apps, collaboration, and all the important features that serve companies of all sizes, ShoreTel offers a unified communication solution. It is a commercial system that manages business requirements for thousands of users worldwide.
This is another Vonage software. It provides a fully customizable system to suit the demands of the business, much like other comparable systems. You don’t need any advanced IT knowledge to build your system. The UC application is expanded to mobile and desktop devices by the solution communicator. Also check snap survey software
2. Five9
Leading call centre software, Five9, enables agents to manage multi-channel, inbound, and outbound contact centres. It provides all the essential services and duties to manage your whole agent activity and is a simple, economical, safe, and dependable solution. Agents can handle your life viewpoint with the aid of the smart dialer tools. Customers can be contacted by the agent by landline or mobile phone, online chat, monitoring, and reporting of performance metrics.
Five9 may be tailored to fit enterprises that need to handle seasonal needs, peak call periods, and seasonal demands more. To utilise it, you’ll need internet-ready laptops and headsets. Additionally, the five9 solution may be combined with several CLM software programmes.
3. NICE inContact
With the cloud customer experience solution in the world from NICE inContact, businesses can easily and affordably deliver amazing customer experiences while fulfilling important business criteria. It is a call centre solution built on the SaaS platform that aids companies in maximising the quality of leads and lowering the expense of client interactions. This is another Vonage software.
It has a lot of the functionality needed to handle incoming requests. Additionally, it benefits businesses to communicate with clients through a variety of channels, such as social media, voicemail, chat, email, and inbound/outbound phone calls. Additionally, NICE inContact introduces a number of call routing features including IVR, ACD, and workforce optimization tools like e-learning, recruiting, and WFM that draw in a larger global audience.
4. Amp Telecom
Amp Telecom is a strong all-in-one cloud-based corporate VoIP and calling platform for any midsize and big organisations. It offers crystal-clear calling, round-the-clock dependability, and may help you save more than 60% on your monthly phone cost. The solution has important components including call routing, IVR, monitoring, voicemail-to-email, conference calling, extension directories, etc. Numerous additional SIP/VoIP phone service providers, including Cisco, Polycom, Grandstream, are also compatible with it. One of the most mesmerizing features of this system is that the communication route between callers and clients is encrypted using Secure Real-time Transport Protocol and Transport Layer Security.
Additionally, the system features admin and user interfaces that display caller evaluations, voicemails, voice recordings, and call history. The solution’s features may all be blended and tailored to your business’s needs. The admin and user portals, business continuity, API access, automated attendant, call barging, call blocking, and caller ID, among other features, are some of its most notable features. Overall, Amp Telecom is among the top options when compared to the alternatives.
5. Simple Phone Co
With Simple Phone Co, a potent cloud-based business VoIP solution for all sorts of small to midsize organisations, you can work from anywhere. To customise all the service features, the system adds a drag-and-drop call flow manager.
Email and faxes may be sent and received through email, and voicemail can be configured to be delivered to phones and smartphones. Custom conference call bridges that make advantage of unused lines are simple to design. Mobile phones may be added to the platform, and you can use any other phone to access the phone system, dial an extension, and mask caller ID, just like the other, comparable solutions.
6. Business Voice
PanTerra created Business Voice. It is a commercial VoIP system that enables you to view files, talk to your team, make and receive calls from your office phone number, and much more. It is yet another Vonage Business option that adds some new capabilities to enable more potent espionage. Also check orion wine software
The solution comes with a wide spectrum of capabilities, such as IM, unlimited calls, mobile apps, cloud sync, softphone, and additional programmes like call distribution, call recording, internet fax, and video conferences, among others. Additionally, Business Voice integrates with several other CRM programmes, including Salesforce, Outlook, and many others.
7. RingCentral Office
The most popular cloud-based business phone service in the world, RingCentral Office provides fax, video, audio, and text-based business communication solutions. It offers several new features and is an alternative to Vonage Business. The primary capabilities of the solution, including audio recording, limitless long distance, local calling, and conferences.
This is another Vonage software. Additionally, RingCentral Office is a fully integrated mobile-based VoIP solution that keeps staff linked across a range of professional and personal devices, such as tablets, smartphones, and PCs. It is also referred to as the all-in-one VoIP system that enables you to connect with clients, business partners, and staff members wherever you are at any time. It also interfaces with crucial email services as well as other programmes like CRM, Google Docs, and Dropbox.
8. Fusion Connect
A Vonage system that works with medium- to large-sized organisations in any industry is Fusion Connect, formerly known as MegaPath. In order to increase its strength, it provides businesses with Internet access, network service management, unified communications, security services, and more. A company may use this solution to connect with consumers over a secure network using a single provider.
Internet, business phone, cloud IT, PBX, broadband internet, call recording and conference are just a few of the features offered by the Fusion Connect system. Additionally, the solution provides a few extra options for managing your different company duties, such as tailoring the reporting system.
9. Jive Voice
A cloud-based unified communication system for businesses of all sizes in the United States is called Jive Voice or Jive Communication. The solution consists of integrated Business VoIP, contact centre, and video conference products that can all be accessed through web browsers on the internet or by downloading a desktop application for Windows and Mac devices. All of these cloud-based services are available for use on these devices. This is another Vonage software.
It is superior than others since it also provides a PBX call routing system, call recording, automatic call distribution, internet fax, softphone, and mobility. Its products are appropriate for a variety of industries, including small and medium-sized enterprises, K–12 and higher education institutions, government agencies, hospitals, and other top educational institutions. One of the top cloud-based phone systems that supports both local and long-distance calls is Jive Voice.
10. Nextiva
Nextiva, a VoIP (voice-over-internet-protocol) solution for small businesses enterprise-level telephony services, enables customers to organise their internal business Vonage phone system and simplify their communications. It is a straightforward platform with lots of complex tools and some fresh features that help you handle all of your different chores.
The solution provides host call centres, integrated and scalable PBX trunks, online faxing options, etc. Numerous notable features are also included in Nextiva, including intelligent call routing, mobile integration, caller ID, conferences, and many more. You can effortlessly manage all of your selections with the aid of this solution from the Nextiva Office Manage, a robust web-interface.
11. 3CX
Working with Vonage Gateways and IP Phones that adhere to the SIP standard, 3CX is a potent software-based PBX. Whether on an appliance on your servers or in your cloud account, it is a completely safe and dependable solution that makes installation, operation, and maintenance of your PBX so simple that you can operate it yourself with ease.
The amount of calls the system can accommodate determines how much the solution costs. Various business sizes, from those with four or less people to enterprises with more than 1000 employees, can benefit from 3CX solutions. You may utilise your business extension from any location thanks to the software-based PBX’s clients for smartphones, Mac, and Windows. Also check CPQ software
12. LANDesk Service Desk
With the help of the feature-rich, process-driven LANDesk Service Desk software, users can efficiently manage and automate every stage of a company activity, including its inception, updating, and closure. Users may be confident that no business procedure is evaded thanks to its robust foundation. Businesses have the tools and capacity to effortlessly provide dependable and consistent IT to other businesses across the corporation with the aid of this strong help desk solution. This is another Vonage software.
The highly adaptable platform may be installed on-premises or as a system hosted in the cloud. It functions similarly to previous help desk solutions but comes with a host of fresh tools and features to provide a more authentic experience. The standout feature includes social ITSM, mobile ITSM, ITIL procedures, and many others. There are many price tiers for LANDesk Service Desk; each tier has its own price and fundamental advantages.
